Email us
The quickest way to reach us is email: [email protected]. Use it for corrections, questions, feedback and privacy requests alike. We read every message and aim to reply within a few working days.
What we can help with
- Corrections. If something on the site is wrong or out of date, tell us which page and what Xbox says. We check it against Xbox's own information and update the page.
- The calculator and leaderboard. Bugs, odd results or questions about how a number is worked out.
- Privacy. Questions about what we store. Our privacy policy explains it in full.
- Everything else. Suggestions for new guides, feedback on the site, or press questions.
What we can't help with
We're an independent fan site, not Xbox. We can't see your account, fix your Playback, recover a gamertag or process purchases. For anything to do with your Xbox account or Playback data, contact Xbox Support.
We also can't remove a single leaderboard submission, because we don't store anything that identifies who sent it.
Before you write
Many questions are already answered in our Xbox Playback guide, especially why Playback might look wrong and which countries it's available in.